Hello! I'm Leah.
I design to make someone's day that little bit easier.

I'm a designer with a strong background in UX, driven by my curiosity of humans, an obsession for perfectly placed pixels, and a passion for crafting simple, intuitive and effective user experiences.

projects

A snapshot.

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Design Research

Truced + Harness Projects

Researching better divorce and co-parenting support
Product Design

Eness

Building the Light Seesaw
UX/UI Design

RMIT Digital Design Studio

Improving the physio rehabilitation journey
Web Design

Pod Dietetics

Pod Dietetics Website
Product Design

Eness

Constructing the Airship Orchestra
Product Designer

That's me!

Over the past 5 years ..... I love crafting interfaces that delight users and help businesses grow.

Testimonials

Some kind words

Leah's impressive skill in sourcing and understanding critical information, coupled with her quick learning of our complex subscription business and platforms, showcases her ability to understand and address customer needs while aligning with business goals.

Leah's exceptional communication skills shine through in her ability to articulate complex discussions effectively, with presentations that captivated a diverse project group. She consistently steered the conversation back to the core problem and our customers, all the while ensuring that our methods align with and deliver on our business objectives.

Her contribution has been is invaluable to the team, we would not have the excellent product in motion if it wasn't for her commitment, hard work and high level of care.

Suz Rolfe
Head of Subscriber Experience, News Corp
- UX Design on User Account project
Leah was an invaluable part of the design process, helping us to identify and clarify what we were looking to achieve with our project. She was comfortable with the changing nature of the brief, and was receptive to feedback throughout the process.
Angus Evans
Operations Manager, Lucian Lighting
- Freelance graphic design

I currently have the pleasure of working with Leah on a project to reimagine and build a research repository for the Consumer Experience Team. Leah has the most incredible energy and focus on the problem at hand. She thinks outside the box, and is never afraid to speak up with the customer outcomes in mind.

Leah is professional in all her dealings. I love how she turns up to all our working sessions prepared, knowledgeable and open to tossing around ideas. When people talk about ‘the whole being better than the sum of its parts’, well, when you work with Leah, she makes this happen. The teamwork she fosters through her professional and honest approach ensures solid outcomes are delivered for our customers.

Tina Calabria
Senior UX Researcher, News Corp

Working with Leah on our website was an incredibly enjoyable and valuable process from start to finish. She worked through the process in a clear and logical way, setting out the different stages of design and publication to ensure that not only were our timelines met, but that there were regular check in points to ensure our brand was being captured accurately. Leah’s ability to bring our brand to life through targeted questioning and discussion was evident in the quality of design that she produced. When we published the website, there was an immense feeling of pride and resonance which demonstrates the effectiveness of our website as a true visual representation of who we are as a business.

We would highly recommend Leah, and have enjoyed continuing to work with her in a number of other areas, including design of printed marketing materials, document templates and social media content.

Natalie Mullins
Founder, Pod Dietetics
- Freelance website, graphic and social media design

This is unbelievable. After using Testiminial Generator my buisness skyrocketed!

Natalie Mullins
Founder of Pod Dietetics

Working with Leah on our website was an incredibly enjoyable and valuable process from start to finish. She worked through the process in a clear and logical way, setting out the different stages of design and publication to ensure that not only were our timelines met, but that there were regular check in points to ensure our brand was being captured accurately. Leah’s ability to bring our brand to life through targeted questioning and discussion was evident in the quality of design that she produced.

When we published the website, there was an immense feeling of pride and resonance which demonstrates the effectiveness of our website as a true visual representation of who we are as a business.  We would highly recommend Leah, and have enjoyed continuing to work with her in a number of other areas, including design of printed marketing materials, document templates and social media content.

Natalie Mullins
Founder of Pod Dietetics
Testimonials

Some kind words

Leah was an invaluable part of the design process, helping us to identify and clarify what we were looking to achieve with our project. She was comfortable with the changing nature of the brief, and was receptive to feedback throughout the process.

Angus Evans
Operations Manager, Lucian Lighting

This is unbelievable. After using Testiminial Generator my buisness skyrocketed!

Natalie Mullins
Founder of Pod Dietetics

Working with Leah on our website was an incredibly enjoyable and valuable process from start to finish. She worked through the process in a clear and logical way, setting out the different stages of design and publication to ensure that not only were our timelines met, but that there were regular check in points to ensure our brand was being captured accurately. Leah’s ability to bring our brand to life through targeted questioning and discussion was evident in the quality of design that she produced.

When we published the website, there was an immense feeling of pride and resonance which demonstrates the effectiveness of our website as a true visual representation of who we are as a business.  We would highly recommend Leah, and have enjoyed continuing to work with her in a number of other areas, including design of printed marketing materials, document templates and social media content.

Natalie Mullins
Founder of Pod Dietetics
FAQ

Frequently asked questions

What type of projects do you take on?

 I usually work on all sorts of things as a freelancer and in-house designer from graphics, through to textiles through to research but product design is my forte. But I also have about a wide variety of projects in my portfolio. I do end-to-end product design + user research. I'm currently orientating myself to focus on digital products but I'm still open to assisting in other areas of design.

What is your hourly rate?

I only charge hourly for my ongoing projects that need work on the regular. One-time projects are charged upfront to keep it transparent and clean! My hourly rate varies depending on the type of project and the area of design. I'm more experienced in certain areas, so my rate reflects that.

What time-zone do you work in?

I work Eastern Standard Time, but I'm always ready to help out in emergencies, no matter the hour.

What is the typical timeline for a project?

Depends on the scope of the project, really. Some projects take less than a week. Some take months. The best way to find out is to get on a quick call with me, and discuss it. No strings attached!

How do you charge for projects ?

I quote a price upfront--so that you know exactly what you're paying and for what, and there are no surprises later. The exact cost of your project depends on the scope and requirements!

What does your design process look like?

I take a problem-forward approach. Whether we're iterating on an existing product or building a new one from scratch, how to solve the user's problem in the simplest way possible is my first concern.

Send me an email to understand my process in depth!

What metrics do you use to measure success?

The best metrics are customer adoption, happiness, task success, and engagement. There are a number of frameworks such as the System Usability Scale that help us understand product performance and I'm happy to help with that.

What if I need help after the project is complete?

I always make sure to help out my clients one month after the project ends, for free. For any help post that, we can work out an ongoing arrangement!